We deal with both B2C and B2B
If you would like to learn more about how we can help you, please get in touch today.
We offer a trade discount for businesses worldwide, with a wide variety of quality parts to choose from and quick turn around our aim is to provide great service to business. Everything from repairs, unlocks, devices and accessories.
For further details and a quote please contact us using the contact form or email us.
12 months guarantee
All of our Refurbished screens come complete with a 12 months guarantee. This means if there is a factory/manufacturer fault and there is no physical damage to the screen you are covered for a free replacement!
What is, and isn’t covered?
As long as you have kept your screen in the same condition it was handed to you in we will honour a free replacement, this means it is down to YOU to keep the device and screen protected. Under NO circumstances shall we be doing free repairs if you DO NOT follow these instructions, your device will be protected if you cover it with a screen protector in MOST day to day situations.
Situations where you are not protected include, but are not limited to:
If you cannot accept these terms please DO NOT use our services, if you go forward with our services you have agreed to these terms.
What if you are not covered?
If you are not covered by our 12 months warranty, Please be honest from the start as we ALWAYS test everything properly. We shall offer all of our ineligible customers the chance to get a replacement at a discounted rate for 1 time only! (Please note after this single offer you will have to pay the full cost if you further break again.)
How can you help keep your warranty?
In most situations a simple case and screen protector can protect your device and warranty. Our minimum recommendation is a screen protector to ensure there is no marks on the screen.
What makes us sure we’re offering the best quality?
We have spent a lot of time, money and research into the art of refurbishment and have a team who’s role is to specifically refurbish screens.
What a refurbished screen is, is a genuine screen removed from a working device either perfect, scratched or cracked glass. What then happens is our techs use our machines to remove the glass, glue, frame and polarizer to clean up and prep for replacement of each using only the highest quality we could personally find. This in our opinion is a 1:1 quality equivalent of what we believe should be installed on your device from new. A lot of effort and plenty more steps goes into screen refurbishing but to save with the boring details we have kept it short. Why can you not advertise as genuine or use any branded logos or barcodes etc? This is because PINEapple* does not believe in “the right to repair” therefore we must advertise as refurbished and not genuine branded. You can find all information on this here.
